he despatched me thanking me for my organization 3 occasions and remaining 2 voice mail on the quantity offered. can't connect with Dell and speak to anyone in customer support with out remaining placed on maintain for ever, have attempted on 3 distinct times. happen to be a Dell buyer for over ten years, but don’t Imagine will buy once again.
so what exactly is dell gonna do about this Im discouraged and rather pissed off, I would like some kind of restituion, for My misplaced time and dropped funds in a very eamil and Vm to PDERonald_Vikas@DELL.
We need to Have a very business contact with Dell. It’s several months we’re trying to Make contact with you but unsuccessfully. No one respond to to our requests.
I won't ever Contemplate purchasing anything at all from Dell yet again. As I'm scripting this, I are on maintain all over again for over twenty minutes.
termed the next day, I've nonetheless to possess my challenge fixed. five specialists, two supervisors, day off work, excursions on the library to jot down and print letters and this sort of, 4-five squandered several hours of my time not to mention the driving, gas and irritating workers incompetence. my laptop computer has been torn apart, using a mother board changed in addition to a new (supposedly new) wi-fi card. the keypad has now divided from the computer makes it uncomfortable to type. I can go on line for approximately a 50 % one hour prior to the Wi-Fi stops Doing work, my e mail stops Doing the job sporadically……BUYER BEWARE!
The distance troubleshooter wound up telling me he could do absolutely nothing. So on Jan 18,2018 I filed a Warranty declare. The man I spoke with took my telephone number and explained he would phone me. That hasn’t transpired. It doesn’t recognize WiFi, so no printer. I have regularly attempted unsuccessfully to Make contact with Dell technological assistance by e mail. The Internet site declines my support tag and Categorical services code.
When I obtained the buy: one-Printer isn't appropriate with my computer and I can’t use it. 2-The Laptop isn't going to operate. I named for aid from a Dell Tech and he could not get it going. He also wanted to demand me. I stated NO!!!. So I identified as Dell and asked to return the objects And that i have already been instructed that they would deliver a UPS Driver to choose up And that i still hold the goods sitting down in my lounge and they have got not been picked up as of one-five-17.
It's doubtful that this letter could have any effect in any way. I'll on the other hand make time to make it identified in all Dell product evaluations of my modern working experience. If enough individuals communicate out sooner or later it could have an effect.
July thirteen, 2014 at 10:fifty three pm Dell assist is definitely an experience of extreme incompetence. I've picked to only check with them by using Costco Concierge support which I paid further at time of buy so that I have more notes and so Dell cannot contact me a liar which they've got tried no less than thrice with disputed guarantee ending dates.
only to see that it may’t be registered to me because it BELONGS to DELL. One that marketed it reported it had been new he got to be a alternative but then chose to get a little something smaller sized for school. So he marketed it to me…Turns out Dell compensated him back again with the computer Practically 900.00 and he sold to me for more than 500 . but refunded one hundred twenty five, because he wasn’t guaranteed with regard to the guarantee… Any way computer not new a 2013 & refurbished as well and it isn’t his to offer. I been dealing with Dell persons ( guidance ) because 6-twenty-fifteen… Anyone just retains heading in circles but I used to be told they had been bringing the fraud group into it. Now I lately ordered a new computer and advised Dell that if they might credit what I paid out with the 1 I purchased I'd personally return this negative dell to them …they stated no…have to ship again to vendor and have eBay to refund…Now to me I'm the absolutely sure way for them to obtain their computer back again if it goes to the seller much more then likely it will be sold and never ever seen once again…Why they are not going after the one that marketed it and why they'd not want this just one back again since they explained to me it truly is theirs would make no considering that …I invested about 1600 For brand spanking new Dell … to credit rating me for this computer is just a tad beneath 500.
Went again on the internet and observed lifetime chat possibility. Selected modify/terminate get possibility. And then after asking all These concerns again guess what?
Don't have anything but problems with the dell notebook..guess what? your waranity is useless. Dell is The everyday american business that steals your hard earned money, Offer you $strike items and repair then operates and hide at the rear of ineffective phone figures to indians who can’t speak english….Under no circumstances Purchase FROM DELL All over again!!!!!
THEN SHE DISCONNECTED ME. I can't take the monitor to the UPS store. I'm disabled. I nonetheless have no Computer to hook up due to a missing power wire. this page All I choose to do
I've a difficulty that nobody is willing to acquire obligation for or possession of and I’m obtaining very little but a operate a round from the two Customer Service and Tailor made Assist.